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Spring 2016 ISTEP+
Parent Portal Support
 
 
The Parent Portal can be accessed at https://results.pearsonaccessnext.com/login through a standard desktop, laptop, tablet, or smart phone browser.
 
Click on the Parent Portal guide for more information. =>   
Important Tips for Accessing your Student's Results 
  • Create a new account (even if you've had an account in the past).
  • Use an email account from a major email service provider (gmail, outlook, yahoo, etc). Some email service providers will block Pearson emails so that they will not reach your inbox or spam folder. (ex: yourname.org or businessname.com)
  • The claim code is case-sensitive. When typing in the claim code, make sure that there are no spaces in between characters and is case-sensitive. You cannot copy and paste the claim code into the search box  
Parent Portal Guide
 
 Troubleshooting
I created a new account but never receive an email to confirm my account.
  • Make sure that you use an email account from a major email service provider (gmail, outlook, yahoo, etc). Some email service providers will block Pearson emails so that they will not reach your inbox or spam folder. (ex: yourname.org or businessname.com)
  • Check your Spam Folder
I enter the claim code and it says "no results found."
  • Make sure that your students first and last name are typed exactly as it appears on the Claim Code Letter
  • Make sure that the claim code is typed with no spaces and is case-sensitive. 
Claim Code Example
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